Privacy Policy

Last updated: 2 April 2026

This Privacy Policy explains how AskHematologist.com (“we”, “us”, or “our”) collects, uses, stores, and protects personal data when you visit or interact with AskHematologist.com.

We aim to handle personal data responsibly and transparently, including in line with applicable privacy and data protection requirements in Ireland, the European Union, the United Kingdom, and, where relevant, the United States.

1. Who We Are

Website name: AskHematologist.com
Website URL: https://askhematologist.com/
Data Controller / Site Owner: Dr Moustafa Abdou
Contact page: https://askhematologist.com/contact-us/
Email: info [at] askhematologist [dot] com
Alternative email: admin [at] askhematologist [dot] com

2. Personal Data We May Collect

Depending on how you use this website, we may collect and process the following categories of personal data:

Your name and email address if you contact us directly or submit information through a contact form.
The contents of your message, enquiry, or correspondence.
Technical data such as IP address, browser type, device type, operating system, referring pages, and approximate location derived from IP address.
Usage data such as pages viewed, time spent on pages, interactions with content, and general website traffic patterns.
Cookie and similar technology data used for site functionality, analytics, consent preferences, advertising, and performance measurement.
Any other information you voluntarily provide to us.

3. How We Collect Personal Data

We may collect personal data in the following ways:

When you contact us through our website or send us an email.
When you complete a contact form or otherwise submit an enquiry.
When you browse the website.
Through cookies and similar technologies.
Through third-party services used on the website, such as analytics, advertising, security, spam prevention, or embedded content providers.

4. How We Use Your Personal Data

We may use personal data for the following purposes:

To operate, maintain, and improve the website.
To respond to enquiries, questions, or other communications.
To monitor website performance, usage trends, and audience engagement.
To detect, prevent, and respond to spam, abuse, fraud, security threats, or technical issues.
To display advertising, including Google AdSense advertising, where applicable.
To manage consent preferences relating to cookies and similar technologies.
To comply with legal obligations and enforce our legal rights where necessary.

5. Legal Bases for Processing

Where the GDPR, UK GDPR, or similar data protection rules apply, we rely on one or more of the following legal bases:

Consent: for example, where you consent to non-essential cookies or choose to contact us in certain ways.
Legitimate interests: such as operating, securing, improving, and analysing our website.
Legal obligation: where processing is necessary to comply with applicable law.
Performance of a contract: where relevant to a specific service request or enquiry.

6. Cookies and Similar Technologies

This website uses cookies and similar technologies to provide essential site functions, remember user preferences, measure performance, and support advertising.

Strictly necessary cookies required for core website functions.
Analytics cookies (e.g., Google Analytics) to improve content.
Advertising cookies used by Google AdSense for personalized or non-personalized ads.
User behaviour analytics (e.g., Microsoft Clarity) to understand how visitors interact with the site.

7. Third-Party Services

We use trusted third-party services including Google Analytics, Google AdSense, and Microsoft Clarity. Learn more:

How Google uses information
Microsoft Clarity Terms and Privacy Information

8. Contact Forms, Emails, and Enquiries

If you contact us, we collect your name, email, and message content to respond to your enquiry and protect against spam. Please avoid sending sensitive medical information through general contact methods.

9. Sharing Your Personal Data

We do not sell your personal data. We share information only with trusted third parties (hosting, security, analytics, advertising partners) necessary for website operation or legal compliance.

10. International Data Transfers

Some providers may process data outside Ireland, the EEA, or the UK. We take reasonable steps to use providers and safeguards intended to support lawful international transfers.

11. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described, legal obligations, or dispute resolution.

12. Data Security

We use appropriate technical measures to protect your data, though no internet transmission is 100% secure.

13. Your Privacy Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your data. Contact us at info [at] askhematologist [dot] com to exercise these rights.